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Via Musica privacy guarantee

Prague Ticket Office - Via Musica takes your privacy seriously!

Via Musica classical music and jazz ticket internet shop accepts these credit cards:

                        

Payments are always displayed in Czech crowns (CZK) and carried out via 3DSECURE PAYMENT GATEWAY – GPE secured internationally by valid SSL certificates, the latest innovative and secure way of on-line shopping.  

 



Via Musica is bound by the Czech legal code number 101/200 and guarantees that personal data are considered strictly confidential and will be used only for ticket purchase at Via Musica. Rest assured that your purchases and personal info are kept safe and secure.
Data transfer between your computer and the virtual payment machine on Via Musica server is coded and protected by an internationally valid SSL protocol. This protocol secures data transfer along the entire transaction and prevents its abuse by a third party. 
We sell only official tickets. Our tickets come directly from the artists, promoters and venues so they always get you in, at authorized prices.
If a concert is cancelled the client is always entitled to receiving the full amount of the ticket price in which case Via Musica sends the payment back to client’s account previously used for ticket payment. Via Musica will refund the full amount without delay!  We're here for you when you need us. Contact us anytime with questions or problems, Via Musica is here to ensure you have an incredible experience.                                                          

The advantages of card payment in our e-shop:
There are no charges added to your card payment.
We offer you secure and at the same time the comfortable way of shopping.
There are no C.O.D. charges. Secure way of payment. 
3D-Secure solution for on-line shopping offers the most recent secure application.
Supported by the card associations MasterCard and Visa.
Your card details are entered directly to payment page of the processing bank.
Nobody of our e-shop staff has an access to your card details.
Encrypted transmission of your card data is realized through the secured HTTPS
protocol.

 

The way to pay in Via Musica - Prague Ticket Office e-shop
After selecting tickets in our e-shop, you confirm your purchase by clicking on the Pay button. You will be redirected to our processing bank Česka Spořitelna a.s., which will ask you to enter your card details: card number, expiration date and validation code CVV2/CVC2 (threedigit code printed on the signature panel on the back side of your card). This code helps to validate you as a legitimate cardholder and increases commitment to protect customer from fraud.

Česka Spořitelna a.s. is the only entity processing your card details and guarantees encrypted data transmission. Our shop receives only the result of authorization and instructions about how to further process the transaction. This method prevents misusage of your card by the subject who sells goods as well as the free transmission of unsecured data in public computer net. You will be informed about the result of transaction via email. The card-issuing entity allows using mostly the embossed cards for on-line shopping. Using of the electronic cards VISA Electron and Maestro is possible after the approval of your issuer/bank. We suggest you to obtain an information from your issuer about the
possibility of using your card for on-line shopping (There are some virtual cards issued specifically for this type of transactions).

The presence of logos Verified by Visa of card association Visa and MasterCard Secure Code of card association MasterCard guarantees you the safe payment at our Prague Ticket Office e- shop.

If problems occurred while shopping in our e-shop, it could have been due
to the following reasons:
Your card details were not filled in correctly.
You do not have sufficient funds on your account or you have exceeded the fixed limit
for internet transactions.
Your card is not intended for on-line shopping, please contact your issuer to clarify your problem. 
                                                                                   

Prague Ticket Office also offer the option to purchase tickets online using your PayPal account. 


                                                                      

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