How to get & use the Gift Certificate

How to get the Gift Certificate How to use the Gift Certificate Please note

How to get the Gift Certificate (for the buyer):

  • Fill in the required information into the Create certificate content form and choose the value of the Gift Certificate.
  • Pick one of the Gift Certificate motives which expresses your feelings the best way.
  • Do not hesitate to write a little dedication that will be stated on your Gift Certificate. In case you will not write any personalized dedication, a general text will be stated on your Gift Certificate (see example below)

  • Fill in your name, surname and e-mail.
  • Pay with your credit / debit card or use PayPal.
  • You shall receive a confirmation e-mail in a few minutes at the email address you provided within the purchase process. You will find your Gift Certificate attached to this e-mail.
  • We don´t send the Gift Certificate via post. Only via e-mail. 

How to use the Gift Certificate (for the beneficiary):

A Gift Certificate is to be used for an online purchase at www.pragueticketoffice.com.

A Gift Certificate can be used to pay for a desired number of tickets up to the total value or even more. On www.pragueticketoffice.com, choose and insert to the shopping cart your desired event (or combination of events).

What to do in case the amount exceeds the Gift Certificate amount:

After you selected your desired event(s), your tickets will appear in the cart. Go to order and complete Your Personal Data. Then choose the Way to get Tickets and choose your desired method of payment in the Select Payment Method and fill in the Gift Certificate number (under Additional Information section). After clicking on "continue" and agreeing to Terms and Conditions, you will be redirected to payment gateway, where the balance amount exceeding the value of the Certificate will appear. After completing the transaction, you can print out the tickets.

What to do in case the amount of your order is equal or lower than the value of the Gift Certificate:

When filling "Payment Information", do not choose any form of payment, just fill in the Gift Certificate number under the "Form of payment" box. Then you just click on "continue" and your transaction is completed, you get the confirmation about tickets purchase and can  immediately print out the tickets. Should you have any questions, feel free to contact us.

We, at Prague Ticket Office, wish you a truly wonderful experience.

Please note:

  • The Gift Certificate is valid for one year.
  • One Gift Certificate can be used only for one purchase (the Gift Certificate code can be input only once for one-time purchase).
  • An unredeemed Gift Certificate cannot be exchanged or refunded.
  • In case the value of the Gift Certificate exceeds the value of the order you cannot use the Gift Certificate later for another online purchase and the remaining value of the Certificate cannot be returned or refunded.
  • The euro exchange rate is merely indicative as payment is charged in Czech Korunas.
  • The Client acknowledges that he may not withdraw from a contract for the use of free time if Via Musica s.r.o performs such a contract in a specified time period, i.e. that the Client who is a consumer may not withdraw from a contract with the Organiser.

Czech Philharmonic - Rudolfinum

Czech Philharmonic - Rudolfinum  - preview image

The Czech Philharmonic celebrates its 125th anniversary. The most noteworthy orchestra in Czech Republic presents a new series of concerts. You can appreciate the outstanding acoustics of Dvořák and Suk Hall in Rudolfinum. Take a look!

Klementinum classical concerts Prague

Klementinum classical concerts Prague - preview image

All year round: Klementinum Mirror Chapel, Klementinum St. Salvator Church or Klementinum St. Clement Cathedral offer regular concerts of classical music. Orchestral or chamber concerts often accompanied by organ.

Concerts in Smetana Hall of Municipal House

Concerts in Smetana Hall of Municipal House - preview image

The Smetana Hall is the most important hall of the Municipal House in Prague. During classical concerts held here, you may enjoy the splendour and beautiful decorations of this Art Nouveau jewel of Prague architecture.

Prague Dinner Concerts - classic and jazz

Prague Dinner Concerts - classic and jazz - preview image

Enjoy an unforgettable dinner with live music in Prague. Jazz, classical, traditional. Some great Prague event venues such as Boccaccio Hall or Jazz Boat. Romantic ambiance. Great musicians. Exquisite meal. Choice is yours.

Festival Czech Touches of Music 22nd Year

Festival Czech Touches of Music 22nd Year - preview image

The international Festival Czech Touches of Music is among the most renowned festivals in the Czech Republic. The top works of classical music are performed in historically valuable halls. The program offers grand orchestral concerts as well as captivating chamber music.

Prague Opera Tickets

Prague Opera Tickets - preview image

Czech opera: full schedule and tickets for the best opera performances at the National Theatre, State Opera and the Estates Theatre in Prague. Top opera soloists and orchestra in splendid venues.

Prague Ballet Tickets

Prague Ballet Tickets - preview image

We bring you the full schedule and tickets for the best Czech ballet company performances at magnificent scenes of Prague National Theatre, State Opera, the Estates Theatre and chamber ballets at Prague Theatre Hybernia.

Sightseeing Tours

Sightseeing Tours   - preview image

Discover the beauty of Prague and Czech Republic. We offer walking tours, boat trips, bus excursions. Art tours, running tours. Learn about rich Czech history. Private or group tours. Local guides, great knowledge.

Group Discounts

Group Discounts - preview image

We offer group discounts

Are you a group of 10+ people? Do not hesitate to contact us. We will be happy to negotiate the best price for you. Simply choose the event and we will take care of the rest.

Gift Certificates

Gift Certificates - preview image

Special Present

Is someone precious to you planning a trip to Prague? Why don´t you surprise them with a unique present! We are pleased to offer you Prague Ticket Office Gift Certificate.

Our tip